For any organisation to survive, let alone prosper, managers must be able to identify and respond to the changing events, problems and opportunities that occur within the organisation’s business environment. Indeed, organisations are contingent for their form and behaviour on factors in that environment. The wide ‘knock-on’ effects of change find expression and demand responses from all levels of management.
All managers should be able to predict, define and respond to change because it happens to everyone. The Module, ‘Predicting and Managing Change’ teaches a unique system, which provides a structured approach, empowering delegates successfully to predict and respond to change.
Learning Outcomes
By the end of the Module, delegates will:
- Understand the character and implications of change.
- Understand the nature and function of organisations and how the environments in which they operate, affect their form and behaviour.
- Have learnt how to undertake environmental analysis for their own organisation; produced interpreted conclusions and action plans from this analysis to determine a plan for managing change.
Module Content
What is Change? – The definition and scope of change; why managers must be equipped to manage change; the rapidly increasing rate of change and its implications.
What is an Organisation? – The common denominator elements of aims, people, technologies and structure; the system for identifying and describing these organisational elements.
The ‘Conversion’ Process – How organisations function; the ‘import/conversion/export’ process; the concept of added value; defining and describing the organisation’s conversion process.
The Organisational Environment – The environmental model; identifying the organisation’s environmental components; the impact of the organisational environment.
Organisational Environmental Analysis – How to anticipate change within the organisational environment; using the team activity acronym ‘VITAL’.
The Change Management Protocols – Using the change management protocols to establish a ‘function’ on a change factor by measuring its likelihood, nature, timing and control.
Action Planning – Producing and implementing a change management action plan.