The greater part of being an effective manager is having an understanding of people. The various titles in the Management Development Module Series view this most important subject from different perspectives. In the final analysis, they each contribute and interact to create an ultimate function on managing people. The goal is to discover the answer to the question, ‘What really makes people tick?’
The Module, ‘Human Relations and Motivation’ enables delegates to find the answer to this question for themselves. Using a combination of illustrated presentations and individual and team assignments, they actually experience the thinking and emotions to develop their own understanding of Human Relations and Motivation. The Tutors provide individual, interpreted feedback so that each delegate achieves real personal growth by the end of the Module.
Learning Outcomes
By the end of the Module, delegates will:
- Understand how people relate to each other and what they need from their jobs.
- Understand why and how people become motivated.
Module Content
The Needs and Motivation Questionnaire – In teams, the delegates consider what personal needs and motivations are satisfied in the jobs that they do. They undertake similar analysis of jobs undertaken by other people, based on their perceived judgement. A general session review and discussion examine the reasons for their opinions in order to formulate general principles.
“Where Were You On Friday?” – An individual decision-making action maze that requires delegates to confront and deal with a range of human relations problems. Individual results are reviewed in general session and learning points made.
‘Saboteur’ – A team assignment, which requires a team to function effectively despite a worsening of relationships between its members. The later general session review highlights the counter productive effects of poor human relations and how they can be overcome.
‘In the Wilderness’ – A team assignment that, hypothetically, strands the teams in the Australian Outback. They are asked to record what action they would take during the first 24/48 hours. Presentations, in general session, review the teams’ proposed action to establish key learning points.
Motivational Theories’ Assignments – A series of team and individual assignments, which provide the basis for discussion on a range of motivational theories – Winslow Taylor, Elton Mayo, Herzberg, the Japanese model. The earlier ‘Needs and Motivation’ questionnaire is reviewed and conclusions drawn.